YAPI Patient Engagement

YAPI Patient Engagement


No-shows and last minute cancellations are
an expensive problem to have. With YAPI, you’ll have an easy and automated
way to confirm appointments, keep your patients arriving on time, reduce no-shows and last
minute cancellations, and remind patients to schedule their next hygiene visit or exam. With YAPI’s text and email communication,
your patients can save the date, receive reminders, and click or text to confirm their appointments! You can add a personal touch to your patient
engagement by customizing messages and adjusting the reminder frequency. Making a personal impression is also simple
by adding a team member’s name and emojis into each message. You can take advantage of our best practice
approach to appointment confirmations – or create and use your own timeline! Once a patient confirms an appointment, their
status automatically updates in your appointment book in real-time. Every text appointment reminder sent by YAPI
allows patients to ‘tap for more’ info and see additional details like appointment length,
rescheduling policy, additional family member appointments, and even certain appointment
notes from your practice management software. With our easy calendar integration, patients
can now add new appointments to any of their favorite calendars. Our family reminders are great for pediatric
practices and make confirming multiple appointments easier, as patients can see all family appointment
information in one message and confirm with a single click! Go the extra mile and WOW your spanish speaking
patients with automated appointment confirmations in their preferred language. Your patients will feel appreciative that
you made this effort to improve their experience. Want a patient in early for anesthesia but
want to keep the appointment exactly where it is on your schedule? YAPI can do that too automatically by reading
procedure codes or special notes on your appointments. Access recall reports directly from YAPI to
see who is on the list receiving automated recall reminders, but still hasn’t scheduled. This is such an easy report to call from! Even see past appointment details, broken
appointment history, and balances before you call. Marketing is made easier too by sending a
quick email blasts periodically. You easily remind patients to use their insurance
benefits before they expire – or send out seasonal promotions. You’ll have access to hundreds of email
and newsletter templates from our HelpCenter. You’ll always know who’s talking by receiving
live two-way text messages from the comfort of any office computer that runs YAPI! As messages pop up on your screen, you can
reply and connect with your patients in real- time. Is bad weather preventing you from opening
your practice? Or is a patient reaching out to you after
hours with an emergency? YAPI POP will save the day! POP is your very own practice online portal
that can be accessed remotely from any device. Access upcoming appointments, and see who’s
on the ASAP and Care Call lists. The best thing is that you can text patients
directly from the portal – faster communication and ease is right at your fingertips! Can you believe all of this is available with
YAPI’s Patient Engagement? Save more time and say goodbye to the mundane
tasks that hold you back. You can sign up now online or speak with a
representative at 844-669-9274.

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